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Privacy policy


Privacy Policy

We are committed to protecting and respecting your privacy. This policy (‘Privacy Policy’) sets out how we use and protect any personal information that you give us when you use this Website.

You may create an account on www.mercimerci.com.au by registering your name, providing certain information about yourself, and creating a password. You agree that you will provide complete, current and accurate information about yourself as requested, and that you will keep that information up to date. You are responsible for safeguarding the confidentiality of your username and password that you use to access your member account on the website and you are solely and fully responsible for any activities or actions taken under your account, whether or not you have authorized such activities or actions.

Information the website collects: account registration information (including your name, telephone number, and postal address), email address (when signing up for our email newsletter), billing and delivery address, transactions on the website, and record of your correspondence with us. Credit/payment cards information is not stored at Merci Merci.

What the website does with the information it collects? We use this information for our internal record keeping, to process and manage your orders with us and to provide you with a better service. Otherwise, when you provide us with personal information, we will ask you whether you would like us to send you periodical newsletters by e-mail about new products, promotions, special offers and other information, which we think you may find interesting. If you decide at any time that you no longer wish to receive marketing emails from us, please click on the unsubscribe link in the email.

Merci Merci will not sell or pass your information to a third party unless we have your permission or are required by law. However, your information may need to be shared with others to complete your order (Australia Post). When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

Data security and storage: the data that we collect from you is stored on secure web servers.  When you subscribe to our email list, your email address will be stored on our email list partner’s secure server. By submitting your personal details, you agree to this transfer, storing or processing.

Linking: we may link to other websites which are not within our control. We are not responsible for these websites in any way. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies: we use cookies for certain areas of our website to track which parts of our website are being visited by you (Google Analytics). You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. However, please note that this may prevent you from taking full advantage of the website and you may not be able to access all parts of this website, including the purchase section.

Control of personal information: please contact Merci Merci if you would like to seek access to or correct the personal information we hold about you.

We may update our Privacy Policy from time to time as our services change and expand. If we make any changes to our privacy policies we will notify our customers by updating this section of our website.


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